Reader Question: Cannot custom flag emails

Occasionally, my tutorial instructions don’t work for some users. Sometimes, it’s because I left something out. But at other times, it turns out there’s a wrinkle somewhere that I’ve never run across. Like, for this one reader, who can’t get my instructions on how to flag emails for follow-up to work right. Fortunately, there’s (1) a logical explanation and (2) a pretty good workaround. Click the link below to find out the why and the how.

Don’t miss that important Microsoft Outlook email!

If you want special alerts for important emails – messages from a particular sender or with certain text in the subject, for example – then you’ll want to know how to set up Rules in Outlook. The Rules feature can examine your incoming mail and alert you to anything that you’ve told it is important, either with a special sound, a flag, or a pop-up box. Click through for the full illustrated tutorial.

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