Julie contacted me recently with a real puzzler:
I am working in Microsoft Word 2010. For some reason when I am marking a citation, it will not include the case from a footnote in the Table of Authorities. It will pick up a statute or rule, but not [a case from] the footnote. Any suggestions??
Ooooookaaaaay. Something’s really amiss here. And what made it more puzzling was, when I tried to replicate her problem on my own computer, mine worked just fine. (I actually kind of hate when that happens, because then I really feel stumped.)
Turns out, though, this a real problem that Microsoft knows about. Fortunately, it has a real solution.