Subscriber FAQs

Welcome to Legal Office Guru!

If you’ve signed up for one of my mailing lists or courses, welcome! You probably have a few questions about what subscribing to this blog really means. Here are some answers.

What is this costing me?

Subscriptions to the Popular Posts list are completely free. Courses are available for a one-time, up-front cost as advertised on their various information pages (see the links above).

How do I get access to my stuff?

After you confirmed your subscription, you should have received an email with your user id (the same as the email address you used to sign up) plus a system-assigned password. You can log in at three different places:

  • On the main login page at http://legalofficeguru.com/login/
  • In the upper right-hand corner and/or in the right-hand sidebar of every page of the site (it’s called “Member Login”)
  • If you’re not already logged in, you’ll be prompted with this message after the first few lines of the article (the login form is under the words “Already a member? Login below”):

After I logged in, I didn’t get redirected to the blog post — I got some Account screen. Why? And how do I get back where I was going?

This is, unfortunately, a limitation of the membership system. But once you’re in your Account page, getting back to the blog post you wanted to read is easy. Just scroll down to find the course you’re enrolled in and click the link for that blog post.

I forgot my password. Where can I find it?

Easiest way to get your password is to do the following:

  • Go to http://legalofficeguru.com/login/
  • Type in your user id, which is the same as your email address
  • Click the “Forgot Password” link to have your login info emailed to you instantly

I’ll never remember this password. How can I change it to something I’ll remember?

Here’s a video showing you how to change your password.

(iPhone users: click this link-> subscriber-chg-pw-iphone.mp4

Can I share my login or the stuff I download from Legal Office Guru with my coworkers/colleagues?

Well … here’s my philosophy about that.

As a member of Legal Office Guru, you get access to resources (some of them downloadable) that casual visitors to the blog don’t. It’s my way of saying “thank you” for allowing me to visit your inbox every week.

You’ll notice when you download stuff from Legal Office Guru that the files themselves are unrestricted. In other words, while you can’t share the link to the file (if you put it in an email and send it to someone, it won’t work), once you download the pdf or other file to your computer, you can move it to a flash drive or another PC as you wish.

To use a more technical term, I don’t employ any digital rights management, whereby a user has to jump through all kinds of hoops to move files to a new PC or use them at work and at home simultaneously. (If you’ve ever used an online music service, you know exactly what I’m talking about.)

Some would say that policy is not in Legal Office Guru’s best interest as a business. I disagree. I think that (a) the vast majority of people can be trusted not to abuse download privileges (most people just want to get on with their lives) and (b) the tiny minority of individuals who are inclined to be abusive would find a way around any digital rights management system I implemented anyway.

In short, I’m not going to go all TSA on you. Because I don’t want to be guilty of punishing the innocent, I’m willing to make myself a little more vulnerable to the guilty.

So, if you’ve got a coworker or colleague who needs a little help, and something I’ve produced will give that person a hand up, then feel free to share it. In fact, I would be honored if you thought enough of my work to do so. (I hope you’ll also encourage him or her to subscribe, too.)

That said, nothing above should be construed as permission to share files or logins in wholesale fashion, nor do I allow resale or unattributed republication of any site content (all of which is copyrighted). While the membership system is not overly restrictive, it does keep an eye out for excessive downloads, multiple logins, etc. And if it sees unusual behavior (downloads of a single product on your membership to or account logins from several different computers, for example), it will lock your membership automatically. And once that happens, restoring your account (or not) is at my sole discretion.

I guess what I’m saying is … share if you must, but don’t be a share-orist.

Okay, well … I’ve got another question you haven’t covered.

Feel free to contact me via the Ask The Guru page. I’ll get your email immediately and will respond as soon as I can (and will probably update this page with your question, too).

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