Course FAQ

Welcome to Legal Office Guru!

If you’ve signed up for one of my courses, welcome! You probably have a few questions. Here are some answers.

How do I log in?

If you purchased a course from me, you can log in from any regular page on my site. Just look in the right-hand sidebar for a login widget like this:

You can also go to http://legalofficeguru.com/login. Once you’re logged in, you’ll see links to your course material underneath the login widget. Just click on the course you’re enrolled in to expand it, and you’ll then see all the lessons:

Here’s a short video showing you how to navigate through your course(s) once you’re logged in:

I don’t like the password the system assigned me. How do I change it?

Once you’re logged in, you can go to your Account page (http://legalofficeguru.com/account/). The password change area is at the very bottom.

I can’t even remember what my password is.

Relax! Just go to the login (either the sidebar login on any regular page or on http://legalofficeguru.com/login), put in your username and click the Lost Password link at the bottom. That will send you an email with a password change link (it won’t send you the actual password, because that’s not secure). You can use that to change the password to something you’ll remember more easily.

Do I have to take the lessons in order?

Absolutely not. There’s no enforced order to the lessons, just a suggested one. You’re free to click around on any lesson that you feel is most important to you in the moment.

Do I only have 60 days to complete the course?

No! The 60-day period applies to refunds only. You can go through the course at your leisure; you don’t lose anything on Day 61. In other words, once you sign up for the course, you have access to it as long as this website is online and in business. The course does not expire after a certain date.

Do your courses cover the Mac versions of Microsoft Office?

Unfortunately, no. I don’t own a Mac, so I’m not able to make an accurate “translation” of features between Windows and Mac.

What is this charge from “Savadra Information Solutions, Inc.” on my credit/debit card (or in PayPal)?

That’s my business name, so any amounts charged for course enrollment will appear under that name rather than “Legal Office Guru”.

I’m not satisfied with the course. I want a refund.

Please email me at info_at_legalofficeguru.com (substitute “@” for “at“) within 60 days of purchase, and I’ll take care of it personally. Please do not dispute the transaction with your credit card provider unless you believe the charge to be truly fraudulent (i.e., you didn’t actually make the purchase and it was done without your permission). Disputing a transaction (rather than requesting a refund) negatively affects my standing with my credit card processors. I will process your refund as quickly as possible, usually within the same business day or on the next.

Okay, well … I’ve got another question you haven’t covered.

Feel free to contact me privately by hitting Reply from any email you get from my site. I’ll get your email immediately and will respond as soon as I can (and will probably update this page with your question, too).