Outlook contact groups can be a handy way to organize groups of recipients like a case’s email service list or an organization mailing list. If you don’t already have your proposed contact group’s email addresses in your Contacts folder, here’s a way to import them quickly.
Occasionally, my tutorial instructions don’t work for some users. Sometimes, it’s because I left something out. But at other times, it turns out there’s a wrinkle somewhere that I’ve never run across. Like, for this one reader, who can’t get my instructions on how to flag emails for follow-up to work right. Fortunately, there’s (1) a logical explanation and (2) a pretty good workaround. Click the link below to find out the why and the how.
Don’t keep copying commonly-used blocks of text from old documents – that cut-and-paste routine will inevitably get you into trouble when you forget to edit out client-specific info. Instead, use Quick Parts to store generic text blocks like Certificates of Service, Signature Blocks, etc. Here’s a video to show you how.
If you use email to send or receive assignments, requests, etc., you need an easy way to track what’s due from whom. Here’s how to use Outlook’s flag for follow-up feature for a one-click-easy way to organize those requests.
Outlook, by default, starts up in your Inbox. For some folks, that’s a problem. Here’s how to solve it, courtesy of Vivian Manning at Attorney at Work.
If you ever want to make SURE a potentially dangerous email is deleted from your Microsoft Outlook Inbox, here’s a quick keyboard trick that enables you to skip the Deleted Items folder and permanently delete an email.
In the Age of the Crackberry, when everybody expects you to be always available, it’s important to let people known when you aren’t. Here’s how to use Microsoft Outlook’s Out of Office feature.
Microsoft Outlook Inbox management is a lot easier when you use Rules & Alerts to automate common tasks. Here’s a video tutorial showing you how.
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